1. Company Information

Business Name: Clever Leaf Agency

Business Registration Number: 9338-1556 QUEBEC INC.

Country: Canada

Address: 2745 Rue du Nordet, Ste-Adèle QC J8B3B6

Website: https://cleverleafagency.com/

Email: [email protected]

2. Introduction

This Privacy Policy explains how Clever Leaf Agency ("we", "our" or "us") collects, uses, discloses and protects personal information when you visit our website or use our services. We are committed to complying with Canada’s federal privacy law (PIPEDA) and Québec’s Law 25.

3. Information We Collect

We may collect the following types of information:

• Personal information: name, email address, phone number, company name, billing and payment details, and any information you provide directly to us.
• Automatically collected information: IP address, device and browser information, pages visited, and analytics data.
• Cookies and tracking data: cookies and similar technologies used to improve and personalize your experience.

4. How We Use Your Information

We use personal information for purposes that include:

• Providing, operating, and improving our services;
• Responding to inquiries and providing customer support;
• Processing payments and issuing invoices;
• Sending newsletters or marketing communications if you have opted in;
• Meeting legal or regulatory obligations and preventing fraud.

We limit collection, use and retention of personal information to what is necessary for the identified purposes.

5. Cookies & Tracking Technologies

We use cookies and similar tools to analyze site traffic, remember preferences, and deliver relevant content. You can manage or disable cookies in your browser settings, but some features of the site may not work correctly if cookies are disabled.

6. Data Retention

We retain personal data only as long as needed to fulfill the purposes described above or to comply with legal obligations. When data is no longer required, we securely delete or anonymize it.

7. Sharing of Information

We do not sell, rent, or trade personal information. We may share data with:

• Trusted third-party providers who help operate our business (hosting, analytics, payment processors);
• Legal authorities where required by law or to protect our legal rights.

We require our service providers to protect personal data and to use it only for the purposes for which it was shared.

8. Your Rights

Under PIPEDA and Québec Law 25, you have the right to:

• Request access to a copy of the personal information we hold about you;
• Request correction of inaccurate information;
• Withdraw consent to data processing where consent was the legal basis;
• Request deletion of your personal information, subject to legal or contractual retention requirements;
• File a complaint with the Office of the Privacy Commissioner of Canada or Québec’s Commission d’accès à l’information if you believe your rights have been violated.

To exercise any of these rights, contact us at [email protected]. We will respond in accordance with applicable law.

9. Data Security

We implement administrative, technical, and physical safeguards to protect personal information. However, no internet transmission is completely secure; we cannot guarantee absolute security.

10. International Transfers

Personal information may be processed by third-party providers located outside Canada. We take reasonable steps to ensure that such providers protect personal data to a standard comparable to Canadian requirements.

11. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites. Review third-party privacy policies before sharing personal information with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.

13. Contact Us